Quality Analyst Training

Quality Assurance (QA) is a process used to ensure that products and services meet certain standards of quality. It involves testing, inspecting, and verifying that products and services meet the requirements of the customer. Major vendors for QA technology include HP, IBM, Microsoft, Oracle, and SAP. These vendors provide software and services to help organizations manage their QA processes. They offer tools to help organizations automate their QA processes, track and analyze results, and ensure that products and services meet the highest standards of quality.

Quality Analyst Course Syllabus

 • Overview of Quality Assurance (QA)
• Role and Responsibilities of a Quality Analyst
• The Importance of QA in the Software Development Lifecycle (SDLC)
• QA vs. Quality Control (QC) vs. Testing
• Key Concepts and Terminologies in QA

 • Introduction to SDLC Models (Waterfall, Agile, V-Model, etc.)
• The QA Process within Different SDLC Models
• Stages of Software Development (Requirements, Design, Development, Testing, Deployment, Maintenance)
• QA Activities in Each Stage
• Agile Methodology and the Role of QA in Agile Teams

 • Introduction to Software Testing
• Levels of Testing (Unit, Integration, System, Acceptance)
• Types of Testing (Manual vs. Automated, Functional vs. Non-Functional)
• Static vs. Dynamic Testing
• Test Planning and Strategy

 • Writing Effective Test Cases
• Test Case Design Techniques (Boundary Value Analysis, Equivalence Partitioning, Decision Table Testing, State Transition Testing)
• Test Data Preparation
• Traceability Matrix
• Test Case Review and Approval Process

 • Introduction to Manual Testing
• Test Execution Process
• Defect Reporting and Management
• Exploratory Testing
• Regression Testing
• User Acceptance Testing (UAT)

 • Introduction to Automation Testing
• Benefits and Limitations of Automation
• Tools for Automation Testing (Selenium, QTP/UFT, TestNG, JUnit)
• Writing Automation Scripts
• Frameworks for Automation Testing (Keyword-Driven, Data-Driven, Hybrid)
• Continuous Integration (CI) with Automation Testing

 • Introduction to Performance Testing
• Types of Performance Testing (Load, Stress, Endurance, Spike)
• Tools for Performance Testing (JMeter, LoadRunner, Gatling)
• Performance Test Planning
• Analyzing Performance Test Results

 • Introduction to Security Testing
• Common Security Vulnerabilities (SQL Injection, Cross-Site Scripting, etc.)
• OWASP Top 10
• Tools for Security Testing (Burp Suite, OWASP ZAP)
• Penetration Testing Basics
• Securing Applications from Common Threats

 • Introduction to Mobile Testing
• Types of Mobile Applications (Native, Web, Hybrid)
• Mobile Testing Strategies
• Tools for Mobile Testing (Appium, Espresso, XCUITest)
• Performance and Security Testing for Mobile Applications
• Mobile Automation Testing

 • Introduction to APIs and Web Services
• Types of APIs (REST, SOAP)
• Tools for API Testing (Postman, SoapUI, RestAssured)
• Writing API Test Cases
• Automating API Tests
• Mocking and Simulating APIs

 • Introduction to Test Management
• Tools for Test Management (JIRA, TestRail, ALM/QC)
• Test Planning and Execution in Tools
• Defect Management and Reporting
• Integration of Test Management Tools with Automation Tools

 • Key Quality Metrics (Defect Density, Test Coverage, Test Execution Rate)
• Reporting Test Results
• Dashboards and Visualization Tools (Power BI, Tableau)
• Continuous Improvement through Metrics
• Post-Mortem and Retrospective Analysis

 • Effective Communication and Reporting
• Collaboration with Development and Product Teams
• Critical Thinking and Problem-Solving
• Time Management and Prioritization
• Leadership and Mentoring in QA Teams

 • Real-World QA Scenarios and Challenges
• Industry-Specific QA Case Studies (Finance, Healthcare, E-commerce, etc.)
• Group Exercises and Simulations
• Developing a QA Strategy for a Sample Project
• Final Project Presentation